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Personal Insurance

Our Personal Insurance Department in Belchertown includes Personal Lines Manager, Candace McNeaney (CIC, CISR, CPIA), and Customer Service Representatives, Trisha Erickson, Michele Braidwood, and Leah Lakso. They are available to meet with you to discuss the personal insurance needs of you and your family. Erika Bachand is our Director of First Impressions who assists our team. Beth Gouin, CISR, CIC, is our Claims Manager.









The companies that we represent for personal auto insurance include Hanover, Commerce,  Safety, and Quincy Mutual Insurance Companies. Allow us to do your shopping for you. We always look out for the best interests of our customers, and we offer special group discounts available for AAA members, Country Bank Employees, residents of Pine Valley Plantation, and employees of the Towns of Belchertown and Granby.


Company billing options and discount offerings are quite extensive.  Talk with one of our agents to make sure you're taking advantage of all the options available to you. 


Click here to request a quote today.

Or you can give us a call at 323-9611 or 1-800-894-9591.





Bell and Hudson Insurance Agency now has the authority to issue new license plates, transfer registrations to newly owned vehicles, renew registrations, and issue plate receipts here at our office in Belchertown.  A nominal additional fee is charged for this instant, on-site service for new plates, transfers, and renewals. For registry transactions that are not eligible for this service, we make weekly trips to the Registry.





Home insurance is NOT all the same! Yes, the prices vary, but so do the coverages! Our companies offer a variety of homeowner insurance programs, and we work to match our customers with the optimal insurance plan for them. Many discounts are available for: years loss free, modern construction, higher deductibles, security systems, and non smokers……to name just a few. Allow us to work with you to provide you with the coverage you need at an affordable price!


How Can We Help You? We can provide you with the following services:


  • Risk Analysis

  • Home replacement cost analysis

  • Analysis of insurance requirements

  • Assist in determining proper limits

  • Market to a variety of insurers

  • Recommend coverage

  • Provide payment options

  • Assist with billing questions

  • Assist in filing claims

  • Claims follow-upLoss control assistance


Click here to request a quote today.

Or you can give us a call at 413-323-9611.


Home Replacement Cost Evaluation forms are available by clicking on the link below.

This form is also available to print and fax or mail to Bell & Hudson Insurance Agency.


Auto Insurnace
Home Owners Insurance



Umbrella policies offer high limits of protection over and above that included in your home or auto policy. Limits up to $5,000,000 are available. These policies are surprisingly affordable and should be considered as a part of your overall personal insurance program.


Click here to request a quote today.

Or you can give us a call at 323-9611 or 1-800-894-9591.





Vacant homes can attract the attention of thieves, vandals, and partying teenagers. An empty house is more prone to fire or vandalism! Don’t make the mistake of thinking your homeowner insurance company will cover the damage. The insurance company can and will challenge a claim on a vacant home.



For more information: Call us at 1-800-894-9691 or 413-323-9611 and ask about our Vacant Property Program! Just ask for Candace McNeaney who will be more than happy to assist you!




When one of our customers experiences a loss, the “intangible” policy suddenly becomes tangible. We understand the need for sensitive treatment and fast action. Fair and prompt payment of a loss settlement is our immediate goal.


Beth Gouin is our claims representative, and she handles all the claims that are reported to Bell and Hudson. 97% of clients responding to our claim surveys indicate levels of good, very good, or excellent claim service overall, and 99% note levels of good, very good or excellent service level with the Bell & Hudson staff. We are working with our companies to develop claim reporting alternatives for our customers.


Many of our customers still want to report their claims to us during regular business hours. But a growing number seek to have extended and weekend hours. Several of the companies we represent now have the availability of 24 hour – 7 day claim reporting directly to the insurance company! This new option streamlines the process and gets the claim settlement wheels in motion immediately. Below is a listing of companies that offer 24 hour – 7 day claim reporting directly to the company. Please have your policy number available.


Commerce Insurance

1-800-221-1605  or online reporting


Hanover Insurance

1-800-628-0250  or online reporting



1-800-392-6108  or online reporting


Safety Insurance

1-800-951-2100  or online reporting


Peerless Insurance



Quincy Mutual






You can contact Bell & Hudson Insurance 9:00am to 5:00pm M-F with billing questions or if you can call the company directly, and follow the prompts on their phone system. You will need your policy number available.


Andover Insurance



Commerce Insurance

1-800-922-8276  or online bill pay option


Hanover Insurance

1-800-922-8427  or online bill pay option


Safety Insurance



Concord Group



Quincy Mutual

1-800-899-1116, Ext. 5390

Umbrella Insurance
Vacant Property Insurance
Claims Services
Billing Info
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